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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nakayla Clark

Nakayla Clark

September 30, 2024

5  out of  5
rating by Nakayla Clark
"The team at this location is top tier! They are always available when needed, and answers every question that comes up. I can’t recommend them enough!"
We responded:
"Hi Nakayla. Thank you for taking the time to write us a review, it really means a lot! Please let us know if there is anything else we can help you with. -Jairo Gutierrez State Farm "
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Hernández braya

September 6, 2024

5  out of  5
rating by Hernández braya
"Great people super nice and really help you understand everything definitely a 10/10 spot to go"
We responded:
"Thank you for taking the time to write us a review, it really means a lot!! We want to make sure you always feel that way about our services! Please let us know if there is anything else we can help you with. -Jairo Gutierrez State Farm "
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Bianca Marin

September 6, 2024

5  out of  5
rating by Bianca Marin
"I recently had the pleasure of working with State Farm Insurance, and I couldn't be more impressed. From the moment I contacted them, their customer service was exceptional. The agent was knowledgeable, patient, and took the time to thoroughly explain all the coverage options available to me. The process was smooth and efficient, and I felt confident that I was making the right choices for my insurance needs. Additionally, their claims process is straightforward and hassle-free, which is a huge relief. Overall, State Farm has exceeded my expectations with their professionalism and dedication. Highly recommended for anyone looking for reliable and comprehensive insurance coverage!"
We responded:
"Hi Bianca. Thank you for taking the time to write us a review, it really means a lot! We are so happy to hear that you feel confident in your decision and the coverages you received. Please let us know if there is anything else we can help you with. -Jairo Gutierrez State Farm "
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Ángel Hernández

September 6, 2024

5  out of  5
rating by Ángel Hernández
"Great customer service they are very kind and treat you with respect and always try to meet your needs and help in anyway they can"
We responded:
"Hi Angel. Thank you for taking the time to write us a review, it really means a lot! Please let us know if there is anything else we can help you with. -Jairo Gutierrez State Farm "
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Alex Calles

July 27, 2024

5  out of  5
rating by Alex Calles
"Son muy amables y eso abla muy bien de su personal de trabajo..."
We responded:
"Hi Alex thank you very much for taking the time to give us a review!! It really means a lot to us. Please let us know if there is any other way we can be of assistance to you. -Jairo Gutierrez State Farm "
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Sugey Linares

May 10, 2024

1  out of  5
rating by Sugey Linares
"Muy mal servicio"
We responded:
"Hola Sugey, Gracias por dejarnos un review. Disculpanos si tu experiencia fue mala, es esta situacion hicimos lo posible con para hacer lo mejor para arreglar tu situacion. Desafortunadamente no hay nada mas que podemos hacer en este momento. Espero que tengas un muy buen dia, y porfavor avisanos si tienes mas preguntas. -Jairo Gutierrez State Farm"
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Cari Lewis

April 15, 2024

5  out of  5
rating by Cari Lewis
"I just moved to Santa Fe from another state and had to move my car insurance policies in-state. Karina was so knowledgeable and patient. She also updated the policies with the NM MVD for us! Highly recommend!"
We responded:
"Thank you very much for taking the time to write us a review!! We are so happy that you chose our agency for your insurance needs in New Mexico. Please let us know if there is anything else we can help with. -Jairo Gutierrez State Farm "
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Jose Arguello

April 10, 2024

5  out of  5
rating by Jose Arguello
"Its always a delight when visiting the Jairo Gutierrez Insurance office. Karina and staff are always available to answer any of my questions!! Thanks guys"
We responded:
"Thank you very much for your review Jose. We really appreciate you as a customer, please let us know any way we can help you!! -Jairo Gutierrez State Farm "
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Miguel Martinez

September 20, 2023

5  out of  5
rating by Miguel Martinez
"Jairo is very professional and friendly and Debra is fast and accurate!"
We responded:
"Thank you very much for taking the time to write us a review Miguel, it really means a lot to us!! Please let Jairo or Debra know if there is any other way we can help you!! -Jairo Gutierrez State Farm "
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Miguel Dominguez

May 22, 2023

5  out of  5
rating by Miguel Dominguez
"Made it really easy to get insurance at a reasonable price! Karina was very helpful"
We responded:
"Thank you very much for taking the time to write us a review Miguel, it makes a big difference for us. We are very happy Karina was able to help you with your insurance, please let us know if we can help in any other way. -Jairo Gutierrez State Farm "
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Güera Arias

March 21, 2023

5  out of  5
rating by Güera Arias
"Quiero agradecerle a la señorita Bertha por su excelente trato y amabilidad por su profesionalismo y atenderme de la mejor manera igual a la secretaria todos me trataron muy bien muchas Gracias"
We responded:
"Muchas gracias por tomar el tiempo de escribir sobre su experiencia con nuestra oficina. Bertha, Paulina y el resto de nuestro equipo esta a sus ordenes con mucho gusto!! -Jairo Gutierrez State Farm "
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Lilieput

February 14, 2023

5  out of  5
rating by Lilieput
"Karina was super helpful and friendly. Her attitude remained warm and cordial when I asked for additional information, even when I called back after we thought we'd finalized everything and asked to push back the inception date for a month. I would definitely recommend working with her to other people looking for insurance."
We responded:
"Thank you very much for taking the time to give us a review, it means alot! Karina is always happy to explain and answer any questions you may have about your insurance. Please let us know if there is anything else we can help you or your loved ones with! -Jairo Gutierrez State Farm "
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Papaupapauuu

January 26, 2023

5  out of  5
rating by Papaupapauuu
"Best customer service, The way they explain life insurance to me was awesome."
We responded:
"Thank you very much for your review, we appreciate you taking the time. We are very happy to know the way life insurance was explained to you was a great experience. If any of your loved ones could benefit from a similar life Insurance conversation, we are always here!! -Jairo Gutierrez State Farm "
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Gerardo Amaya

January 10, 2023

5  out of  5
rating by Gerardo Amaya
"Excelente no cambiaría mi Aseguranza"
We responded:
"Thank you for your review Gerardo!"
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Kristine B

November 17, 2022

5  out of  5
rating by Kristine B
"I had been a faithful customer of my previous company for 12+ years and with a new vehicle and cost of insurance going up I decided it was a good time to shop around. I reached out to get a quote from Jairo and his team and within the hour Karina was reaching out to see how she could help! She was understanding of the fact that work was busy for me and it would work best to communicate via email as opposed to phone. Within 24 hours of requesting a quote I was completely switched over to State Farm with more coverage, additional disability insurance and a savings of over $100 a month! Followed up by a kind follow up email from Jairo a couple days later! My whole family will be making the switch and I highly recommend anyone else who may be considering new insurance (or even if you don’t realize you could save) to give Jairo and his team a shot you won’t be disappointed you did!"
We responded:
"Kristine, we really appreciate you taking the time out of your day to write this amazing review. It has been a pleasure working with you and your family, and we are very happy that you were able to get more auto coverage at a better price. Please let Karina or anyone else at our office know if you have any questions, we are always happy to help! -Jairo Gutierrez State Farm"
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jorge varela

October 29, 2022

5  out of  5
rating by jorge varela
"Great customer service karina is very professional."
We responded:
"Thank you very much for your review Jorge!! It means a lot to us. Please let us know if there is any way we can help you and your loved ones. -Jairo Gutierrez State Farm"
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Johnny Bowles

October 6, 2022

5  out of  5
rating by Johnny Bowles
"Jairo and his team are great people to work with. Super helpful and excellent customer service!"
We responded:
"Thank you for your review Johnny!! It really means a lot to us, and we hope to help you and your loved ones for many years to come! -Jairo Gutierrez State Farm"
Profile photo of Leslie Salinas Mendoza

Leslie Salinas Mendoza

September 7, 2022

5  out of  5
rating by Leslie Salinas Mendoza
"Bertha is amazing, she has been my family's rep for years and she is wonderful. She is professional and thorough. We appreciate you and the company very much."
We responded:
"Thank you very much for your review Leslie, we appreciate your loyalty for many years. Please let Bertha or anyone else on our staff know if there is any other way we can help you or your loved ones. -Jairo Gutierrez State Farm"
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savannah valdez

August 30, 2022

5  out of  5
rating by savannah valdez
"Excellent Customer service everyone there is always so nice and helps me with whatever I need. Never have to wait there on it. I have done business with State Farm for years great on prices car insurance and home owner insurance. Would never go to a different company. Bertha Torres is the best!"
We responded:
"Thank you so much for your review Savannah, it really means a lot to us. We appreciate your loyalty to State Farm for years by choosing both Auto Insurance and Home owners insurance as well, and please let us know if there is anything we can help you or your family out with. -Jairo Gutiérrez State Farm"
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Jacquelin Torres

July 15, 2022

5  out of  5
rating by Jacquelin Torres
"Bertha is a excellent agent, she was very helpful and answered all my questions:)"
We responded:
"Thank you very much for your review Jacquelin. We are happy to help you and your family with all of your questions. -Jairo Gutiérrez State Farm"
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Berenice Chavez

July 14, 2022

5  out of  5
rating by Berenice Chavez
"My partner and I have recently switched our insurance with state Farm. So far we are happy with the outstanding job the State Farm team provides for their clients. I would definitely recommend them!"
We responded:
"Thank you very much for your review Berenice!! We appreciate you switching your insurance to our agency, we hope to be a great resource for you and your family. Anyone that you believe could use the same experience, recommend them right over. Thank you. -Jairo Gutiérrez State Farm"
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Jeff Trujillo

July 13, 2022

5  out of  5
rating by Jeff Trujillo
"Jairo Gutierrez's agents helped me out with my insurance policy to get all my cars and my home insured.At a better rate than I have ever had. They answered every question I had and were able to save me some money. Karina (My Agent) does quick and excellent work pin pointing the perfect policy for me. The pricing was so good I referred my parents and a few Friends made the switch as well! They made it so easy I didnt even have to set foot in their office. They also send me personally signed birthdays cards so you know they pay attention."
We responded:
"Thank you for your review Jeff. We are very glad that you found a great rate for both your auto insurance and home insurance. Karina is always available for any questions you may have, just give us a call. We hope you had a great birthday by the way! -Jairo Gutiérrez State Farm"
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denise jimenez

July 13, 2022

5  out of  5
rating by denise jimenez
"Everyone is great and extremely helpful!"
We responded:
"Thank you for your review Denise!"
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Erik CG

July 13, 2022

5  out of  5
rating by Erik CG
"Very professional and helpful employees. Great customer service!"
We responded:
"Thank you for your review Erik!"
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Cisco Gonzales

March 27, 2022

5  out of  5
rating by Cisco Gonzales
"Great customer service! After buying a new car and needing insurance in a hurry, I had no trouble getting in touch with an agent! Options were clearly explained and within an hour I had my vehicle insured! Questions and concerns were kindly addressed to assure there was no confusion. Definitely will continue to go to them for my insurance!"
We responded:
"Thank you very much for your review Cisco! We are very happy we were able to help you with your auto insurance. Please let us know if there is anything else we can help you with! -Jairo Gutierrez State Farm"